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Privacy Policy

A legal disclaimer

Business Name: Frequency Digital Media, LLC (“Company,” “we,” “us,” or “our”)


Effective Date / Last Updated: March 1, 2026

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This Privacy Policy explains how Frequency Digital Media, LLC collects, uses, shares, and protects information when you visit or interact with our website(s) and related pages, subdomains, landing pages, and online offerings (collectively, the “Site”).

By using the Site, you consent to the practices described in this Privacy Policy. 

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1) Information We Collect

A) Information you provide to us

We may collect information you voluntarily submit, such as:

  • Name, email address, and phone number (e.g., contact forms, newsletter signup)

  • Billing/shipping information for purchases (typically processed by third-party payment providers)

  • Messages, inquiries, or support requests

  • Reviews, testimonials, or other content you choose to submit

 

B) Information collected automatically

When you visit the Site, we (or our service providers) may collect:

  • Device and browser information (e.g., IP address, device type, operating system)

  • Usage data (pages viewed, time on site, clicks, referring/exit pages)

  • Approximate location (derived from IP address)

  • Cookies and similar technologies (see Cookies section below)

 

2) How We Use Your Information

We may use information we collect to:

  • Provide and operate the Site and our offerings

  • Respond to inquiries and provide customer support

  • Process orders and deliver digital products

  • Send transactional messages (receipts, confirmations, access links)

  • Send marketing emails (only if you opt in; unsubscribe anytime)

  • Improve our content, products, and user experience

  • Maintain security, prevent fraud, and enforce our terms

  • Comply with legal obligations

 

3) Cookies, Analytics, and Tracking

We may use cookies and similar technologies (pixels, tags, web beacons) to:

  • Remember preferences and improve functionality

  • Understand site traffic and performance

  • Measure marketing effectiveness

 

Analytics: We may use third-party analytics tools (e.g., Google Analytics or Wix Analytics) to understand how visitors use our Site.

Managing cookies: You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

 

4) Email Marketing and Communications

If you opt in to our email list, we may send newsletters, updates, and promotions. You can unsubscribe anytime by clicking the “unsubscribe” link in any marketing email.

We may still send non-marketing emails when necessary (e.g., purchase confirmations, delivery links, account notices).

 

5) Payments

Purchases made through the Site may be processed by third-party payment processors (e.g., Wix Payments, Stripe, PayPal, Square, or similar).

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We do not store full payment card details on our servers when third-party processors are used. Payment information is handled according to the processor’s privacy policy and security practices.

 

6) When We Share Information

We may share your information in the following situations:

  • Service providers: With vendors who help us operate the Site (email delivery, analytics, payment processing, hosting, customer support tools)

  • Legal compliance: If required to comply with laws, regulations, subpoenas, or court orders

  • Protection and security: To protect rights, safety, and prevent fraud or abuse

  • Business transfers: If we undergo a merger, acquisition, or sale of assets (your information may be transferred as part of that transaction)

 

We do not sell your personal information in the ordinary course of business.

 

7) Your Choices and Rights

Depending on where you live, you may have rights to:

  • Request access to the personal information we hold about you

  • Request corrections or updates

  • Request deletion (subject to legal and operational limits)

  • Opt out of marketing emails (unsubscribe link)

 

To make a request, contact us using the information in the Contact section below.

 

8) Data Retention

We retain personal information only as long as necessary to:

  • Provide services and fulfill purchases

  • Maintain business records and comply with legal obligations

  • Resolve disputes and enforce agreements

 

9) Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

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10) Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can delete it.

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11) Third-Party Links

Our Site may link to third-party websites or tools. We are not responsible for the privacy practices of third parties. Please review their privacy policies before providing personal information.

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12) International Visitors

If you access the Site from outside the United States, you understand your information may be processed and stored in the United States or other jurisdictions where our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the Site after changes are posted indicates your acceptance of the revised policy.

Contact Us

Frequency Digital Media, LLCEmail: info@frequencydm.comLocation: Texas

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